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Returns Policy


Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we are unable to offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable: Please note all gift cards and sale items are non-returnable.

To complete your return, we require the following:

1. Please contact us at home@bengali.co.nz with your order number and what you would like to return or exchange. If you need a refund to be processed please provide us with your NZ bank details.
2. We can then answer any questions you may have, and confirm your return.
3. Send the return via tracked courier/delivery company to our returns address below.
4. We will send confirmation via email once return or exchange is processed.

Bengali Collections
Attn: Online Returns
470 Papamoa Beach Rd
Papamoa 3118
New Zealand

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs on the original item are non-refundable, unless the item is defective or damaged.